Terms of service

Leafly Brew – Terms of Service

Welcome to Leafly Brew! By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Leafly Brew. By using our services or making a purchase, you agree to be bound by these terms and all applicable policies.

2. Products & Orders

  • All products are subject to availability and are sold on a first-come, first-served basis.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Orders once confirmed cannot be modified or cancelled by the customer.

3. Pricing & Payment

  • All prices are listed in INR and are inclusive of applicable taxes.

  • We accept all major online payment methods and Cash on Delivery (COD) for eligible locations.

  • Prices and offers may change without prior notice.

4. Shipping

  • Orders are processed within 1–2 business days.

  • Delivery timelines vary by location (please refer to our Shipping Policy).

  • Customers are responsible for providing accurate shipping details. We are not liable for delays caused by incorrect or incomplete addresses.

5. No Returns or Exchanges

  • We do not accept returns or exchanges.

  • Due to the perishable and consumable nature of our tea products, all sales are final.

  • Refunds or replacements are only provided in the case of:

    • Incorrect items received

    • Damaged products during shipping

In such cases, please contact us within 48 hours of receiving your order, with clear photos and your order ID.

6. Intellectual Property

All content on our website—including branding, images, text, and packaging—is the exclusive property of Leafly Brew and may not be reused without written permission.

7. Limitation of Liability

Leafly Brew is not liable for any indirect, incidental, or consequential damages related to the use of our products or services.

8. Privacy

We respect your privacy and handle your data as per our Privacy Policy.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on our website. Continued use implies acceptance of any revisions.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of the courts of Bangalore, Karnataka.